Simplifying the Translation Process

How Planday Saved Time & Money

The Challenge

9

languages

6

core product elements

1

employee scheduling software
Planday was using an expensive, over-complicated translation system that made it easy to introduce errors. Their translation management system included middleware, separate software that connected their previous translation vendor with their internal system. In the review process, a single click could rewrite a string of code or send text to publication with errors in it. Planday was spending far too much time managing their process and trying to catch errors before they were introduced into client-facing material. Planday UI

The Solution

Eliminate the middleware: Venga helped Planday simplify their integration process by developing a custom, “zero lock-in” solution adapted to their process. “We now have this agile way of doing translation. We can easily request changes and have a way to deploy to staging. It is simple and streamlined with safeguards in place to avoid introducing errors into the translations.” Increase engagement: All the right people at Planday can use and edit the new translation system, so employees can streamline their work and complete projects efficiently. “It is really nice to know that both our mobile and product teams are able to work from the same system even though they have very different processes in terms of how they pull the translations.” Accelerate the timeline: With the new software and translation process, Planday has reduced their time-to-market from 2-3 weeks to about 4 days. “We are not blocked from releasing translations due to fear that it will break our code anymore,”  Consistent quality: Planday now pre-books their translation resources, providing better predictability and quality. They set aside a number of hours every week, and can leverage their employees’ time effectively.

The Result

2 weeks to 4 days

timeline reduced

50%

management time reduced

X2

engagement increased
Planday Translation Benefits
Before Planday switched to Venga, they thought they would need to increase their headcount to handle the translation process. But now they have optimized the time spent on translation and built the foundation for software that evolves with their needs. Now, Planday works with a streamlined process that provides quality translations by subject matter expert linguists, and Venga manages the details and makes any changes. Venga and Planday have regular consultations, and Venga helps suggest tweaks and improvements to the system so it changes with Planday’s business operations. And the changes in process have increased buy-in among Planday employees as well. “It is a lot easier for everyone who is working with translations to own their own part of the process,” says Julia. “This is really important for building a culture around the fact that we are all using the system and can contribute.”

What They Say

"I'm so happy you've pushed us to be open minded to changing our processes to work better and more efficiently with translations. While even the smallest change to process of systems can be unsettling in the workplace, our dedicated team at Venga has managed all the changes to help us work smarter with incredible efficiency. Thanks to that, the transition felt completely seamless and easy on our end."
- Julia Judge, Head of Customer Offerings

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